Is this VM upgraded from Win XP or 7 to Win 8? If so try to remove the tools using revo uninstaller completely, this will also give the options to delete the keys from the registry as well. and then install it again, well this should help you.
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Is this VM upgraded from Win XP or 7 to Win 8? If so try to remove the tools using revo uninstaller completely, this will also give the options to delete the keys from the registry as well. and then install it again, well this should help you.