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Re: VMware Fusion / Windows 8 / Shared Folders / System Hang

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Hi Mark,

 

I went so far as to open a ticket with VMware.  My experience was that they were not really hearing me on the issue and they were in a hurry to close the ticket.  The engineer did have me change settings from two vCPU's to one.  I am not sure why this would be related to the issue experienced, but I did note that it reduced the frequency and duration of system hangs.  I am by no means saying they provided a proper solution as I think we can both agree this is a serious and repeatable defect, but for now it is the best I was able to accomplish.   My sanity is somewhat restored, but I am still annoyed that this goes on, and annoyed at the support from VMware being a break/fix model where little to no deeper investigation goes on to truly resolve this defects.  Clearly products like Fusion are not a major part of their revenue, and this the attention it gets is limited at best.

 

Good luck with your issue and getting a resolution.  If you do get it resolved, I would love to hear what you learn.

 

Tony


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