dlhotka wrote: Don't tell them it's in a virtual machine. As far as they need to know it's just 'windows'.
It's to late for that, Intuit in all likelihood has now flagged Pissedfish's account and they will not provide help now that he's already tried getting help and telling them it was in a VM. He of course can try telling them he's now tried it on a Physical Machine with the same results but once they flag an account it tough to get their cooperation.
I stand by my advice to validate the source and try in a clean build of Windows with nothing else on it to see what the outcome is before doing anything else.