(1) New account means I never need help - check
(2) New account means I never have had a problem with the product previously - check
(3) I can handle user error if that is the problem; easier than finding such a major bug - check
(4) Exact sequence of events:
- Create Windows 7 VM. Fusion automatically recognized WIndows 7
- Installation successful
- Tools auto installed
- Patched Win7 Pro several times; some required reboots
- Once all OS patches applied, created SNAP01
- Installed Dropbox and Google Drive clients; configured each
- Created SNAP02
- Installed Netsarang Xmanage Enterprise 4
- Created SNAP03
- Reverted to SNAP02
- Netsarang gone however desktop links to it still there.
User error?